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Greg Cottin-Rack

1221 Havenhill Way
Stockton, California 95209-1408
(209) 473-0459

 

SUMMARY:

Certified Network Security Engineer with over 8 years of Information Technology experience including information assurance policies, procedures and techniques, network security, operations and design, content networking, IT staff supervision and training, and technical expertise in the analysis of software/hardware problems.

CERTIFICATIONS

PROFESSIONAL EXPERIENCE

• Responsible for network security, involving validating that Access Control Lists, firewall rules, switch port configurations/port security and router configurations conform to the Department of Defense Joint Task Force Global Network Operations (JTF-GNO) and the Computer Emergency Response Team (CERT) information assurance requirements.
• Established complete firewall redundancy utilizing Nokia VRRP with Checkpoint NG and NGX.
• Created and implemented a unique and effective design for router redundancy across our WAN link utilizing GRE tunnels and Cisco HSRP.
• Effected AAA redundancy across the WAN employing Cisco Access Control Server (ACS) servers.
• Implemented the use of one time passwords with full authentication, authorization and accounting access to network devices utilizing Cisco ACS and RSA SecureID appliances.
• Strengthened and maintained the Cisco Intrusion Detection/Prevention Systems and Cisco Security Agent Desktop IPS systems.
• Administered and fortified Cisco VPN Concentrator configurations for site to site and remote access.
• Enforced policy compliance with customized Event Notification & Response Rules using HP’s (Opsware) Network Automation System.
• Surmounted a language barrier utilizing proficiency in French to resolve a problem with foreign customers.
• Regularly updated documentation and Visio diagrams of a complex dynamic network.
• Supervised project for a complete Network Refresh including replacing the entire cable plant, upgrading firewall, router, and switching hardware and implementing new content services devices.
• Applied proficient understanding of a variety of network monitoring and management tools to expedite troubleshooting and resolution of system and network issues.
• Researched new technologies and security solutions and determined the appropriateness and benefits derived as it applied to our infrastructure.
• Supervised and trained team members.

• Administered Windows NT 4.0 domains for the College Administrative Offices and the Interior Design Department.
• Administered Windows 2000 Active Directory (AD) Domain for the Business Office Technology (BOT) and Academic departments.
• Redesigned AD for BOT Department, resulting in correction of a faulty installation into a fully functioning Active Directory Domain.
• Maintained and administered 3 student labs consisting of over 45 Windows 2000 and Windows 98 workstations.
• Installed a Windows 2000 File and Print Server for the Administrative Offices.
• Initiated and set up a Veritas tape backup system for the Administrative Offices.
• Installed and administered Windows 2000 DDNS, DHCP, and WINS Servers.
• Upgraded Administrative Office computers from Windows 98 to Windows 2000 Professional.
• Resolved compatibility issue with Windows 2000 Professional and Proprietary software.
• Provided Help Desk services for three departments, including 3 student slabs and over 17 faculty and staff workstations.
• Oversaw/advised LAN upgrade during remodeling projects.

• Assisted and advised in the redesign of Network Administration Curriculum of the BOT Department.
• Redesigned and taught network Administration course focusing on the Network + Certification.
• Taught a wide range of computer related classes including: introducing a PC, Internet, HTML and advanced Network classes.

• Developed, supported and maintained student computer lab running windows 9x, NT 4.0 Workstation and Windows 2000 Professional computers.
• Taught mixed level English as a Second Language (ESL) phonics classes to over 15 adult and young adult students of various nationalities.
• Substitute taught ESL classes varying from basic to advanced levels.

• Promoted from entry-level help desk position to Network Administrator in less than one year.
• Coordinated technical integration of new company holding including infrastructure and network set up.
• Implemented network security strategies such as utilization of access lists and logging on a border router.
• Researched and provided purchasing recommendations to senior management that resulted in significant long-term cost savings for the company.
• Initiated and designed the conversion from a mixed Novell/Windows environment to a pure Windows environment.
• Transferred 300 users, over 30 groups and 43 printers from Novell to Windows 2000.
• Provided technical support for Exchange 5.5, FaxSr, Novell, Windows NT 4.0 and 2000 servers and existing network infrastructure.
• Administered tape backup of Exchange, File & Print, and Web Servers.
• Strengthened virus protection on Exchange and other servers, as well as desktops.
• Assisted with setup of AS/400 and PDM Web Access Servers.

• Planned transfer of file and print server from Novell 4.1 to Windows 2000 in order to increase network efficiency and introduce cutting-edge technology.
• Researched, evaluated and recommended purchasing laptops valuing $240,000.
• Planned and implemented deployment of Windows 2000 operating system impacting 80 client users in locations across the country.
• Organized transition to new laptops including transfer of data for more than 80 machines.
• Setup and maintained a wireless network for both PDA and laptop users.
• Troubleshot physical wiring issues and ran new wiring as needed.
• Created first accurate diagram of network in recent history.
• Provided 2^nd tier Help Desk support.
• Assisted in technical training of new Help Desk Associates.

• Instrumental in improving the image of the Help Desk as responsive and customer focused.
• Assisted IT team to install and troubleshoot PIX Firewall and DHCP server.
• Assessed and resolved network problems on NT, Novell, and AS/400 network environments for over 300 Windows 95 and Windows 98 clients.
• Installed new or replaced faulty hard drives, network cards, memory modules, modem cards, CD-ROM drives, and JetDirect Print servers.
• Built and replaced Print Redirector Servers for the AS/400.
• Troubleshot software problems for Office 97, Office 2000, Netsoft AS/400 emulation, and FaxSr.
• Built and rebuilt desktops and laptops as needed.

• Assisted faculty and staff with Internet, Windows application, troubleshooting and hardware issues.
• Coordinated design and development of school's first professional web page.
• Designed and created the language department's web page.
• Introduced technology into language classrooms using Power Point, Excel and Word.
• Taught first three years of general Spanish.
• Organized annual Peace Corps Day involving over 700 students.
• Edited Spanish Department's Survival Booklet, distributed to over 300 students.

• Provided individual instruction for 3^rd through 12^th grade Math and Spanish students.

• Developed and delivered secondary math lesson plans taught in the French language.
• Directed construction of local social service center including project grant proposal writing, budget planning, financial management and construction project supervision.
• Assisted with design and implementation of a French class for illiterate, non-French speaking adults.
• Initiated and coordinated first annual International Women's Day Festival in City of Bohicon.

• Promoted from sales associate to management within eight months.
• Managed inventory, purchasing, employee scheduling, and fiscal accountability.
• Trained and supervised sales associates regarding customer service and store operations.
• Screened, interviewed and made recommendations for hiring.

FOREIGN LANGUAGES

EDUCATION